ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- I will say this is definitely a company where if you work hard, you will see promotions follow (to some degree) - Benefits are up to cultural standard - The amount of resources for learning is actually quite impressive. If you want to learn more about a product for your specific job role, you can find it, which is super helpful to gain an edge.

Cons

I won't get too carried away in this - but in the time that I have worked here I have noticed the insanely obvious resistance this company has to paying people a competitive base salary and or commission. (Management might respond to this review below trying to convince you all otherwise, but I'm telling you that it's simply not true.) ZoomInfo is laser focused on growing so much right now and I truly believe they are willing to forgo short term losses - like competitive salaries - to accomplish this goal. I broke into sales because I knew that this was a lucrative industry, and the allure of being in sales and putting up with high stress is that most accomplished sales companies like Stryker or Abbvie, pay handsomely for their teams. Traditionally, sales companies throw money left and right for over the top performance - ZoomInfo does NOT. This company doesn't give any Christmas bonuses, yearly bonuses, quarterly bonuses, nothing, zilch, nada, for their sales teams. At least not the ones I have been in so far. Which is WILD to me, is this not a large sales company? I have plenty of friends in similar positions at other companies and it's frustrating hearing them talk about all the additional lucrative bonuses they get for exceeding their targets - because it takes an approval from congress to get any significant kickback from this place, and even then it pales in comparison to what other corporations are handing out. Their salary & commission structure is nothing to run home to either comparatively. Time and time again I see job postings for other companies hiring SDR's who's base salary & commissions end up higher than my account manager salary + commissions. NICE LOL The way that I see it, this is a great place to break into the sales ecosystem - but once you have garnered the appropriate amount of experience, take your talents elsewhere. I guarantee you will make FAR more and will be better off. Although I'd love to, sadly I don't see this company as a place I'd ever retire....

3.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are great and it’s an innovative product.

Cons

Highly unethical workplace. The CEO Henry just used employees to get the most out of them. Grinds them to the bone and then lays them off due to poor business decisions. They’ll increase quota and give you less resources. If you’re incredible but then don’t do that well for a month or so you may be out. You can be incredibly successful and your job is not safe. You are truly dispensable no matter how much value and tenure you bring to the organization.

2.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Compensation is ok. Benefits are fine. "Unlimited" PTO. Some colleagues and managers are cool people

Cons

Poor collaboration/communication between departments. Constant finger-pointing and blaming others when things go wrong. Lack of training on new tools. Lack of boundaries during time off and outside working hours. Poor project management and strategy. Working here feels like you're on a high-speed train with no brakes while a team of 2 is frantically still laying down the tracks a mile away.

Viewing 181 - 183 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.