ZoomInfo reviews

3.8

73% would recommend to a friend

(2,208 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Earning potential and promotions, IPO

Cons

dough and the constant corporate stuff

1.0
Feb 2, 2021

Very toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Have to put something so good product.

Cons

Where does someone even begin? This is the most toxic culture I have ever witnessed in my professional career. Upper leadership has absolutely no clue how to manage employees. Work life balance is non existent in all departments; told us we were expected to work until midnight New Year’s Eve to close deals and told reps they needed people to work Thanksgiving. On top of that, management doesn't care about your wellbeing or mental health. People are guilted about taking time off, and are texted or called when they are off asking about the status of their deals. on the last day of the month leadership volunteered all managers to be available all night to close deals. This puts those with families and a life outside of this company in a very difficult position. Bullying in the workplace is part of the culture. Management reveals confidential information about other employees, complains about them behind their back, and/or makes fun of them as if we are in high school. They also believe fear based motivation is the way to go - putting people on display in front of hundreds of their peers and criticizing them to the point of embarrassment. It is a shame because the product is decent but the individuals they put in leadership roles diminish everything. The entire company is a walking clone of each other.. Profit over people is true in previous reviews. Please consider taking a job here and only do so if you are desperate. Keep in mind - they love to cover their negative reviews with fake positive ones to keep up their good ratings.

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ZoomInfo Response
5y
Thank you for your feedback. We regret that you had a poor experience working at ZoomInfo. We are concerned by your reports of bullying and improper use of confidential information. This behavior does not reflect our values and is not commensurate with the workplace we strive to build for our employees. With respect to work/life balance, it’s important to note that we have a high-octane, sales-driven culture. Our sales organization prides itself on providing top quality customer service, which means we are working when our customers are working. We do have staff working on Thanksgiving, but this is on a voluntary basis and can be very lucrative due to our uncapped commission policy for some sales roles. We appreciate you taking the time to share your thoughts with us. If you would like to discuss any of these concerns further, please contact us at HRfeedback@zoominfo.com. -Paige, Employee Experience
Viewing 1822 - 1824 of 2,208 Reviews

Glassdoor has 2,256 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.