Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,239 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 223 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 118 reviews)); "Good pay and my life changed a lot after joining here." ((in 97 reviews)); "Great benefits and truly talented teammates." ((in 94 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 77 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 34 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,191 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Nov 12, 2025

Good Place to Grow with a Collaborative Environment

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours that support work-life balance Temporary flex and hybrid work options available Friendly, supportive, and approachable team environment

Cons

Limited or less comfortable working space that could be improved

ZoomInfo Response

6mo

Thank you for taking the time to share this balanced review. We are glad to hear you value the flexible hours and hybrid options, and that you're making the most of our collaborative team approach. We also appreciate your candor about workspace comfort and will share this with the local leadership team. Creating an environment where people can do their best work is a priority for us. Thanks for being an invaluable part of our India team! – Filip Popovic, ZoomInfo CTO

1.0

Nov 11, 2025

Toxic culture

Content manager

Recommend

CEO approval

Business Outlook

Pros

Paid decent salary for the job role

Cons

Toxic work environment with managers playing favorites and completely abandoning those on the outside to fend for themselves.

1.0

Nov 8, 2025

Experience at Zoominfo

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Don’t have any since my experience wasn’t pleasant

Cons

- Expect to be alone most of the time (no hand holding from day one ) - fake collaborative culture

Viewing 181 - 183 of 2,191 Reviews

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ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Place to Grow with a Collaborative Environment

Toxic culture

Experience at Zoominfo

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Jobs at ZoomInfo