Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,256 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (218) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 227 reviews)); "Culture is great and they promote from within." ((in 172 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 76 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,208 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Jan 15, 2021

Great new job!

Learning and development manager

Recommend

CEO approval

Business Outlook

Pros

Great onboarding, company culture, supportive team, great training

Cons

none come to mind now

ZoomInfo Response

5y

Thank you for this positive feedback. We’re incredibly proud of how we have maintained our award-winning culture in the midst of a pandemic. You mentioned onboarding and training – we have been laser-focused on both of these as they are crucial to supporting our talented employee base when we are all working from home. Thanks again for your perspectives, and if you have any additional feedback, please send us a note at HRfeedback@zoominfo.com.

5.0

Jan 15, 2021

Continually impressed by this company

Customer solutions analyst

Recommend

CEO approval

Business Outlook

Pros

Growing company - they invest in their employees

Cons

I cant think of any

ZoomInfo Response

5y

Thank you for your feedback. We are happy to hear that you are enjoying your time at ZoomInfo! As you are aware we are asking for employee feedback on a regular cadence to assess programs that are working or those that need change. We recently launched a new learning platform to provide more training programs because we know how important professional and personal growth is to our employees. If you have any additional feedback that you'd like to share , feel free to email us at hrfeedback@zoominfo.com

5.0

Jan 14, 2021

Great place to learn, feel heard and contribute

Hris compensation analyst

Recommend

CEO approval

Business Outlook

Pros

- Competitive pay and benefits - Great work-life balance - Ability to expand your scope if you're interested and are a good performer - Great team comradery even while we mostly all work from home

Cons

The company's growth is great however, with many new team members joining and new groups forming, operations can be difficult to follow as direction changes more often. Learning curves expand wider under these circumstances.

ZoomInfo Response

5y

Thank you for taking the time to write a review. It's great to hear that you are thriving at Zoominfo since this is the goal that we have for each and every employee. Internal mobility is very important to us, and we work to make sure that employees that show initiative and like to make a difference are recognized and rewarded. As Zoominfo continues to grow there will be change as we work towards scaling the organization and putting structure in place. W are currently in the process of building knowledge repositories and look forward to contributions that all our teams can make in their respective functions. If you have any recommendations, please feel free to reach out to us at hrfeedback@zoominfo.com.

Viewing 1834 - 1836 of 2,208 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Sales Development Representative, New Business Enterprise

Sales Development Representative – Enterprise

Sales Development Representative - Mid Market Customer

Principal Software Engineer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great new job!

Continually impressed by this company

Great place to learn, feel heard and contribute

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo