Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,256 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (218) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 227 reviews)); "Culture is great and they promote from within." ((in 172 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 76 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,208 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,208 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Jan 27, 2021

It wasn't a good experience

Team leader

Recommend

CEO approval

Business Outlook

Pros

very good salary (like a golden cage)

Cons

Pivots every week No work-life balance at all Feels like a sweat-shop Likes only Yes-men type of persons High demands in no-time hand-of Lots of pressure

1.0

Jan 23, 2021

Poor work environment

Analyst

Recommend

CEO approval

Business Outlook

Pros

None. Unfair work place and environment

Cons

Everything, poor management and accountability

ZoomInfo Response

5y

Thank you for taking the time to write a review. We take feedback seriously and would like to understand what your experience was at the company. It is our goal to continuously improve and if there are gaps in our organization that we can address we would appreciate your candid feedback. If you would like to send us an email at hrfeedback@zoominfo.com we would really appreciate it.

1.0

Jan 22, 2021

Terrible culture and even worse work life balance.

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

The product/database is an amazing product that every business should have.

Cons

Management is so far disconnect from the realities of the job and the communication is atrocious. Zoominfo HARASSES their prospects. You call each prospect two times ever 30 minutes, email, text, vm, and LinkedIn message, just to do it all over again tomorrow. Pay is only good for the top 1%, benefits are nothing special. You are forced to work 10-12 hours a day to hit a bare minimum. The commission structure and promotion structure is SHADY at best. Other than the product and some very nice employees there is nothing good about the company. The pride themselves on being new, but they have very old ways.

ZoomInfo Response

5y

Thank you for your feedback and compliments about our industry-leading product. We agree with you that every business should be backed by the power of ZoomInfo. We set a high bar for all our employees, and we make sure to recognize wins and we reward our employees on a regular basis. For the Sales organization, our compensation is structured to incentivize hard work and dedication to our customers, and we love to promote from within whenever possible. Due to our fast pace and high expectations, ZoomInfo is not the right place for everyone, but if you love to move quickly and beat the competition, life at ZoomInfo can be very rewarding! Should you have any additional comments, please reach out to HRfeedback@zoominfo.com. We wish you the best of luck in your new adventure!

Viewing 1831 - 1833 of 2,208 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Senior Manager, Product Management

Sales Development Representative, New Business Enterprise

Sales Development Representative – Enterprise

Sales Development Representative - Mid Market Customer

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It wasn't a good experience

Poor work environment

Terrible culture and even worse work life balance.

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo