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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,203 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 9, 2020

      Great People, Horrible Stress and Management

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people I worked directly with are all awesome people. The front line employees are the best people at the company. - When at the office, free snacks and nice common area. - Good Benefits package

      Cons

      - Stress is the Culture. - Work/Life balance is an issue. My physical and mental health suffered every day. - Upper management is very “My way, or the highway.” - Communication between departments is strained at best, and non-existent at worst. - Day-to-day guidelines and processes change on a weekly, and sometimes daily basis. - Some departments have been understaffed and overworked for months. - Constantly moving goalposts on when it comes to what the job requirements and responsibilities are. - All about hitting a designated number (cases, sales, etc), and you as an employee are just a number. - While the PTO is generous, we were caught in the Catch 22 of choosing between not taking time off in order to be there for our team and deal with the workload, or taking time off and watch our team get slammed due to understaffing. If 1 person took a day off, a normal day became a busy day. If 2 people took a day off, a busy day became a Hell day. - There are some morality questions when it comes to collecting personal information on people, and then selling the info to companies, sometimes without the person’s knowledge.

      avatar
      ZoomInfo Response
      5y
      Thank you for your time spent at Zoominfo. As an organization, we thrive on feedback and do take this to heart in all the programs and initiatives that get implemented with the employee voice at the heart of it all. If you have more suggestions that you'd like to share feel free to reach out to us at employee.experience.com
      5.0
      Sep 2, 2020

      No place I'd rather be

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Zoominfo is the ultimate meritocracy. It all begins with leadership. Every leader is fully engaged and showcase what it takes to be a visionary.

      Cons

      Striving for greatness and continuous improvement makes you uncomfortable sometimes.

      avatar
      ZoomInfo Response
      5y
      Thank you for sharing your review, it’s great to hear your feedback regarding leadership at Zoominfo! Our leadership team works hard to provide the vision that all employees can work towards and are transparent in the objectives the company sets for the year. We do believe in continuous improvement and pushing forward to define new possibles!
      5.0
      Aug 26, 2020

      Great Company

      Client solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and compassionate management team. Cares about employees and allows full work from home during Covid. Teammates and management have been very accommodating when it comes to getting comfortable with the role, No "thrown to the sharks" for my onboarding.

      Cons

      None so far, the experience so far has been positive.

      avatar
      ZoomInfo Response
      5y
      Thank you for sharing your feedback about work policies during Covid. Zoominfo believes firmly in their employee's health and well-being first and consequently was able to pivot their entire workforce to a remote model when the pandemic began. We have heard from our employees, especially those with children, that working remotely has helped provide a balance between family and work life.
      Viewing 1867 - 1869 of 2,203 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.