ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The Colleagues: The only redeeming quality of this place is the people working in the trenches. My peers were incredible, smart, and genuinely willing to help each other survive the day-to-day. "Opportunity": Technically, there is a massive amount of opportunity to improve things here, simply because almost everything is broken.

Cons

Toxic Leadership & "Yes Men": The senior leadership team seems more interested in fighting amongst themselves to become the CEO’s favorite than actually running a sustainable business. To make matters worse, the core staff surrounding them is 90% "yes men"—hand-picked specifically because they will never say no. The "HiPPO" Culture (Highest Paid Person's Opinion): Logic, data, and customer feedback do not matter here. Title wins every debate. Because no one actually talks to customers to find out what they want, we operate entirely on the whims of senior leadership. ** stifled Innovation:** If an idea doesn’t come from the CEO or his inner circle, you aren’t allowed to fix it—even if it’s obviously broken. Strategy via Whiplash: We are constantly tasked with building, marketing, or selling "crazy ideas" that pivot 20 times during the process. There is no stability. Zero Retrospectives: We never look back. We launch projects based on gut feelings, and we never analyze if they actually worked. We just move immediately to the next chaotic initiative. Delusional AI Expectations: Leadership throws the acronym "AI" around without actually understanding how the technology works. They assume it is magic and demand it function according to their imagination rather than technical reality. Massive Burnout: The expectation to execute these constantly changing, unrealistic projects "overnight" is crushing. The burnout across teams is palpable. Summary: This was, without exaggeration, the worst job of my life.

1.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

At one time the product was first class, since, it has become less valuable and the stock reflects this change.

Cons

Poor leadership, unethical business practices, complete lack of transparency (although they would say otherwise)... in a nutshell, 'bro' tech culture at its worst.

3.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

-Premium data product, that genuinely is at the cutting edge of business development and marketing technology. -

Cons

-Lack of diversity. -Insanely high turnover in sales due to poor management, lack of training, and -Tech bro sales culture in both Waltham and Vancouver sales teams are toxic; actively stifling advancement for women.

Viewing 190 - 192 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.