ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 16, 2017

Customer Success

Recommend
CEO approval
Business Outlook

Pros

The pay is and bonus structure is fair.

Cons

If you have kids, or a life outside of work this is not the job for you. Benefit package is mediocre at best and PTO/working from home is not nearly up to the standards of other high tech companies.

2.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I liked that my hours were 7AM to 3PM. Nice to get out early. The environment is lax and there is no overbearing dress code. The company is moving to a new building in downtown Vancouver, which I think will be an improvement. I got along well with my coworkers and immediate supervisors.

Cons

As a young person coming out of college, I took this as my first job. I was told from the start that there would be opportunities to grow and move within the company. I worked my butt off and performed extremely well, but came to find out that there was, in fact, no opportunity for me to move beyond my starting point. I felt like my ambition was seen as a negative by upper management. I think that they prefer employees are content to stay in low level, low-paying positions. Please know coming in that if you take a research analyst job, it will be boring. You will be doing a small set of computer tasks all day, every day. There really aren't added responsibilities to be had. You will earn $11.50 per hour and receive 7 days paid time off for your first year (provided that you start early in the year), which includes sick days. Job security is always going to be an issue here, it seems, as my layoff was one of many, and I have heard that there have been previous waves of layoffs like it.

1.0
Feb 17, 2026

A truly broken organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Never a dull moment due to the constant chaos

Cons

I would be highly suspicious of any 5 star ratings for this organization and the motivations behind posting them. This is a truly broken organization that encourages chaos and backstabbing.

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ZoomInfo Response
3mo
We understand that you had a very negative experience, and we take any concern about our culture seriously. However, anonymous feedback without specific examples or details makes it difficult for us to investigate issues or have a meaningful dialogue. If you are willing to share more concrete information, we encourage you to contact our HR team so we can look into your concerns appropriately. – Chad Herring, ZoomInfo CHRO
Viewing 187 - 189 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.