Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,242 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 221 reviews)); "Culture is great and they promote from within." ((in 176 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 109 reviews)); "Good pay and my life changed a lot after joining here." ((in 97 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "No work/life balance" ((in 73 reviews)); "Layoffs are constant, stock is tumbling, market is much more competitive in the space." ((in 39 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 12 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,194 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,194 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Sep 19, 2024

First SDR experience

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Lots of inbound leads to work with. Great coworkers.

Cons

Micro management. Too many meetings and no promotions.

ZoomInfo Response

1y

Thank you for your feedback! We’re glad to hear you’re enjoying your first SDR experience with our inbound leads and great coworkers. We appreciate your input on micromanagement and meetings, and we’ll continue to work on improving the balance to support your growth. Your success is important to us!

5.0

Sep 15, 2024

Great place to work

Director

Recommend

CEO approval

Business Outlook

Pros

Great people, super professional, interesting challanges

Cons

As the company stock price recently dropped, work environment became more challanging, however still stable and profitable

ZoomInfo Response

1y

Thank you for your kind words! We’re delighted to hear you enjoy working with great people and tackling interesting challenges. While we understand the current market conditions can be challenging, we remain stable and profitable, and we’re focused on maintaining a positive work environment.

5.0

Sep 13, 2024

Best company

It support analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits hybrid culture Flexible working Management

Cons

Salary can be bit higher for experienced candidates

ZoomInfo Response

1y

Thank you for your feedback! We’re happy to hear that you value our benefits and flexible hybrid culture. We’re always looking for ways to enhance our offerings, including compensation for experienced candidates, and your input will help guide those discussions.

Viewing 1981 - 1983 of 2,194 Reviews

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ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

First SDR experience

Great place to work

Best company

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