Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,242 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 221 reviews)); "Culture is great and they promote from within." ((in 176 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 109 reviews)); "Good pay and my life changed a lot after joining here." ((in 97 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "No work/life balance" ((in 73 reviews)); "Layoffs are constant, stock is tumbling, market is much more competitive in the space." ((in 39 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 12 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,194 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,194 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Sep 11, 2024

Working at ZoomInfo

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

You have autonomy on your work and have the liberty to add a lot to the current ecosystem. You can explore mentorship at senior levels as well. There are folks with whom you could connect and get guidance/suggestions on work.

Cons

Undocumented bureaucracy on certain projects which make it hard for engineers to contribute to projects.

ZoomInfo Response

1y

Thank you for your feedback! We’re glad to hear that you appreciate the autonomy in your work and the mentorship opportunities available. We recognize the need for better documentation and streamlined processes, and your suggestions will help us enhance our systems for everyone’s benefit.

5.0

Sep 10, 2024

A Great Place for Growth and Innovation

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Cutting-edge technology and impactful projects. - Supportive leadership and clear vision. - Strong career development and learning opportunities. - Collaborative and inclusive team culture. - Good work-life balance with flexible hours.

Cons

- Fast-paced environment can be overwhelming. - Compensation could be more competitive.

ZoomInfo Response

1y

Thank you for sharing your experience! We’re thrilled you find our technology and leadership supportive. We understand that the fast-paced environment can be overwhelming at times, and we’re committed to providing the resources needed to help you thrive. Your feedback on compensation is noted as we strive to remain competitive.

5.0

Sep 9, 2024

A place to learn, grow and be better every day

Principal software engineer

Recommend

CEO approval

Business Outlook

Pros

I have been with ZoomInfo for around 6 months, and I must say that it has been one of the most fulfilling professional experiences of my career. Before joining ZoomInfo, I worked with some of the top MNCs and startups, but I truly find ZoomInfo's culture quite unique. Continuous learning: ZoomInfo places a strong emphasis on personal and professional development. There are regular training sessions, access to online courses, and opportunities to attend industry conferences. Career growth: ZoomInfo is dedicated to helping employees advance in their careers. We have clear goal-setting and regular feedback, which helps in navigating our careers at ZoomInfo. Supportive environment: The company and team culture are incredibly supportive. Colleagues and managers are always willing to offer advice, share knowledge, and collaborate on projects, fostering personal growth and helping everyone on the team excel. Innovation: ZoomInfo puts a strong focus on innovation, and employees are encouraged to bring new ideas to the table. Flexible work environment: With flexible work hours and a hybrid work setup, it is easier to manage personal and professional responsibilities. ZoomInfo is truly passionate about improving the sales and marketing experience for its customers and is well-aligned as a company to innovate and deliver best-in-breed products in this domain.

Cons

* None that I can think of

ZoomInfo Response

1y

Thank you for your wonderful feedback! We’re delighted that your experience at ZoomInfo has been fulfilling. We’re committed to continuous learning, supportive teamwork, and innovation, and it’s great to hear you feel this culture. Your insights motivate us to keep striving for excellence!

Viewing 1984 - 1986 of 2,194 Reviews

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ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Working at ZoomInfo

A Great Place for Growth and Innovation

A place to learn, grow and be better every day

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Jobs at ZoomInfo