ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked there only three months. During the first three months, you are guaranteed your commission payout. So I made the full $100,000 salary for the only three months that I was there. I cant imagine if I actually had to live off of my base salary. You have to be very manipulative and deceitful to work here. Everyone else in the space charges less than $200/month/user. They charge $15k upwards

Cons

So so so so so many. Ill some it up this way. My manager, with his limited experience, hired me and then fired me after I moved for this job on my own dime. I was not paid commissions on time and my boss said that "it happens and to expect it". It is a massive boys club. The other tales people have posted about the toxic culture of humilation and bullying is true. This company hired me after talking to me for three days. And they didnt do a background check. They have an extremely high turnover rate. This company gives me major Cutco knives vibes. Cheesy. I come from Microsoft and Google. Im working in DevOps again. My current employer pays for my desk setup, gave me a Macbook pro to use and they pay for my therapist. ZoomInfo was the opposite.

1.0
Mar 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of my peers were the best people I've worked with. It feels nice to be a part of a company that outwardly appears successful.

Cons

- The Scare tactics to drive productivity and compliance from the top down are unlike anything I've seen before. - Forget providing constructive feedback and expecting anything to change. - The desire to cut costs at the expense of employee well-being (ie instituting such a restrictive travel budget that reps are staying in hostels in the ghetto and getting bed bugs WHILE TRAVELING FOR WORK) -After being downright LIED to multiple times I stopped believing my leaderships explanation for anything. - they think it doesn't make it through the grapevine that they do shady things with our customer's data via the chrome extension and certain integrations - This company lives for appearances and optics instead of caring about doing the right thing and doing right by their employees. - It will wear on your mental and physical health. They don't care if you are flat out 8 hours a day. Platitudes about their understanding is all you will get. There is such a high turn over rate that you might have a team of 15 but only 10 are fully ramped at any given time - Managers will gossip to you than ABOUT you without batting an eye.

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ZoomInfo Response
5y
Thank you for taking time to leave feedback. We're glad to hear that you had positive peer relationships, but regret that your experience at ZoomInfo was suboptimal. While travel is currently suspended due to COVID, we have a travel policy that is typical for companies our size; employees who travel for business normally stay in the Hilton Garden Inn Waltham or the Comfort Inn Vancouver. We do not ask employees to stay in hostels. We also have a number of corporate apartments that are used for business travel. We would furthermore point out the resources we have in place to support employees' physical and mental wellbeing, including gym facilities at most offices, a Virgin Pulse wellness app free to all employees, and benefits that cover mental health services. Thank you again for sharing your thoughts and we wish you the best in your future endeavors. -The ZoomInfo Employee Experience Team
2.0
Mar 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Phenomenal product. Best business intelligence/contact data solution out there and the solution works which makes it easy to get behind and sell. They have snacks, hot and cold brew coffee and subsidized vending machines with lots of beverages but this is mostly to keep you going while working extremely long hours.

Cons

DiscoverOrg acquired ZoomInfo in Feb 2019. The end result has been the development and launch of a truly incredible product which very much works. Unfortunately, along the way the company has assumed DiscoverOrg's corporate identity which completely shifted the ZoomInfo culture and work environment. The real problem with this is the hard work and dedication that goes into the development, support, and sales of this product goes completely unnoticed by leadership as they are always expecting and pushing for more. Leadership works everyone like dogs all while making constant changes, incorporating new processes, goals, deadlines and metrics that they want to see achieved without taking into consideration the real bandwidth of their employees' work capacity. Benefits are relatively limited for such a fast growing company and they haven't indicated any plans of providing stock options to employees who have no vested equity in the company. Leadership also constantly keeps employees in the dark about what is going on with decision making and they tend to drop huge announcements/changes on people with little-to-no consideration for the impact that they will have on their job, performance and morale. Company culture sucks. They don't offer company sponsored events or any fun activities outside of work (didn't even have a holiday party in 2019) and people are so focused on "hitting their number" that there tends to be a "keep your head down and work" culture that yields little employee engagement or enjoyment amongst co-workers.

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ZoomInfo Response
6y
Thank you for your feedback. Acquisitions always come with hurdles when attempting to combine two cultures and our team is constantly working towards building a truly exceptional culture as a result. We take any opportunity to learn where improvement is needed, and we wish you well in your future endeavors.
Viewing 19 - 21 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.