ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)
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Henry Schuck

79% approve of CEO

67% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 17, 2014

Meat of the company is great, top-level is tiresome and dysfunctional.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, people, people. Not sure how such a group of friendly, down-to-earth people came to work at a place like this. Also, kind of an interesting concept and product to build, market, and sell.

Cons

Terrible, rotten commute unless you live in a town adjacent to Waltham. At times the seemingly rudderless corporate drift has an effect on the morale of lower-level managers and staff. CEO is brilliant and at times charming, friendly, and wise - but can be quick to change attitude and direction - and worse - staff. In the end, it seems as though things are always half-baked and never followed through to completion - the company is in complete fire drill mode all the time. In my 2 years there the VPs of Engineering, Sales, Marketing and even the company President were replaced. CEO values Engineering far over and above Sales and Marketing to the detriment of corporate growth. For instance, the company hired with pomp and aplomb a new Marketing VP for "branding" purposes but then turned around and showed them the door within a year. Viewing from afar it seems like things are a bit more on track nowadays - but beware, some corporate cultures never change.

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ZoomInfo Response
12y
Thank you for your review. We value opinions from current and former employees, and because of this type of feedback we’re on a much stronger path than we were a few years ago. Again, thank you for your review.
1.0
Mar 11, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good unlimited PTO policy -On-site cafe on 1st floor so no need to leave building on busy days -Smart engineers & good product

Cons

-CEO is an absentee officer. He lives in Israel and is only on-site periodically throughout the year. When he is there, spends all of his time on engineering with little to no focus on sales and marketing. Interested in creating product with no concept of selling and marketing it. -Direction of executive staff is constantly changing. One month, they'll prioritize one project, and then quickly lose interest regardless of the time its employees invested in said project. -Sales Manager is a good dude overall, but stretched too thin to be of value to people that need his help the most -Little to no help from marketing, in finding and distributing leads from web-site visits, trial periods etc. Not marketing's fault, no set system in place for them to do jobs properly. Director of Marketing also lives in Israel, and while very smart, has no prior marketing experience. -Sales team is expected to prospect and close 90-100% of all new business. Due to lack of recurring revenue on new business (for most account executives), there is a real danger of quick burnout due to the constant need to prospect. -No territories or specific verticals to own and concentrate on.

Viewing 2152 - 2154 of 2,183 Reviews

Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.