ZoomInfo reviews

3.8

72% would recommend to a friend

(2,194 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
May 17, 2016

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Radical candor, growth opportunities, fast paced, learning opportunities

Cons

Leadership chaos and expectation to work more than 45 hours a week.

5.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

The technology team is focused, talented and hard working. There is not one person on the team who wouldn't be in the top 1% of engineers I've worked with throughout my career. Management is open and works hard to keep the employees engaged and motivated. The team has been focused on building upon the next generation platform that was released in November. Great technology architecture and future roadmap.

Cons

can be chaotic at times especially after the launch of the new platform and as we continue to add headcount to a growing technology team. Most of that is behind us now and the current team is well poised to build great tech.

1.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Henry, the CEO, appears as a nice guy and a hard worker, but given my experience, he seems like a different guy behind the scenes.

Cons

ZoomInfo matched my salary with RSUs (restricted stock units) set to fully vest in 25 months. After 21 months, I transitioned to a new position thanks to a referral from an executive leader. Three months later, and after the third round of layoffs during my short time, my position was eliminated, and I received $0 of the RSUs from my offer letter, one month before I was fully vested. The only thing consistent at ZoomInfo is change. Given the consistent rounds of layoffs and executives ‘leaving’ the company, it honestly felt like your role could be eliminated at any time. There was a lack of quality people leaders, and most managers had serious trust issues with delegating work to individual contributors. This culture likely stems from an unrealistic goal of remaining 40% profitable as the company continues to grow. As soon as that goal is in jeopardy, they eliminate roles. Save yourself the time and avoid working for this company.

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ZoomInfo Response
6mo
Thank you for taking the time to share this detailed feedback. We are sorry to hear about how your experience ended and understand why the timing of your role change feels frustrating. While we cannot discuss individual employment or equity decisions publicly, we take concerns about stability, leadership, and trust seriously. Your input has been noted and will be shared with our Leadership teams as we continue to evaluate how we support people through change. – Chad Herring, ZoomInfo CHRO
Viewing 226 - 228 of 2,194 Reviews

Glassdoor has 2,242 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.