ZoomInfo reviews

3.8

72% would recommend to a friend

(2,194 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I came to ZoomInfo fresh out of college, have now been here for over 6 years, and have had an extremely positive experience. Even after 6 years there is room for career growth. A fast-paced company where I believe I am treated fairly and equitably.

Cons

Not really a con, but the company is fast-paced and things are constantly changing. Have to be willing to adapt

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ZoomInfo Response
9mo
Thank you so much for this amazing review, and congratulations on 6 years of growth with us! It's incredible to hear from someone who joined us right out of college and has built such a successful career here. Your experience really exemplifies what we're all about. Creating an environment where people can bet on themselves, grow rapidly, and thrive in our fast-paced culture while being treated fairly and equitably. You perfectly captured a lot ofwhat makes our culture special. The constant evolution and need to adapt keeps things exciting and creates those career growth opportunities you've experienced firsthand. And yes, Henry's leadership style of genuinely knowing people and caring about everyone's success is something we're really proud of. It's that personal touch that helps us stay connected even as we've grown. Thank you for being part of our journey and for taking the time to share your positive experience. Here's to many more years of growth together! --Steven Bryerton, SVP of Sales
2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary & Benefits were good

Cons

There was very little support. Every once in a while, my manager would check in, and even when I expressed confusion or a need for help, I wasn't given much guidance other than "you can ask me questions whenever." I struggled to find dial lists and was eventually informed that there was a way to create custom call lists with manager support. I was surprised this was never offered to me during the numerous conversations where I had asked for guidance with this. I would often ask peers where they were getting their call lists (not to use, but as a reference point), but with the competitive nature, I was often just straight-up ignored. I understand that in sales there is often a dog-eat-dog nature with the work, but even socially I found people were very standoffish and unwilling to offer support. I am a very extroverted and friendly person by nature, and I spent each day eating lunch by myself with my headphones in because of how awkward the environment was. I felt more comfortable in one week at my new organization than I did in 6 months at ZI.

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ZoomInfo Response
9mo
Thank you for sharing your experience and being direct about the support gaps you encountered. We'll keep these in mind as we improve our training and manager coaching processes. Your feedback about the social dynamics and competitive culture is valuable as we work to ensure our fast-paced environment doesn't come at the expense of collaboration and support. We're using insights like yours to strengthen our onboarding processes and create better support structures for new team members. Our SDR Academy is a big reason people join our sales team, and we're constantly evolving it to meet the needs of our team and our customers. We're glad you found a role that's a better fit for you, and we appreciate you taking the time to provide this constructive feedback. --Andrew Riesenfeld, Chief Operations Officer
Viewing 250 - 252 of 2,194 Reviews

Glassdoor has 2,242 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.