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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (2,194 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Aug 18, 2025

      Great company

      Quality assurance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. Good product. A lot of independent in work

      Cons

      Stock price is decreasing for a long time

      4.0
      Aug 15, 2025

      Good company; strong leadership; great peers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strong leadership from C-Suite - New office locations are great - Teams are close-knit and care about each other - everyone wants everyone else to succeed - Bonuses are good - Everyone cares about their work and what they're doing

      Cons

      - Trying to get a decent raise is incredibly difficult. While this can be true for all companies, it does not assist with the rising cost of living expenses - Stock price has not fluctuated above IPO price in years despite company performance. Though, you couldn't necessarily place that as a fault of the company. Just have to wait and see!

      4.0
      Aug 13, 2025

      No Stock Options

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      High-Impact Work – You get to work with industry-leading data and tools that genuinely make a difference for customers. Career Growth Opportunities – Exposure to advanced tech, cross-functional projects, and a clear path to develop skills. Fast-Paced, Innovative Environment – Things move quickly, and there’s constant opportunity to learn and adapt. Strong Team Culture – Collaborative colleagues who are driven, knowledgeable, and willing to help each other succeed. Recognition & Rewards – High performers are noticed and rewarded, making it motivating to go above and beyond.

      Cons

      High Pace = High Pressure – The fast-moving environment can sometimes feel like there’s little room to catch your breath. Frequent Changes – Processes, priorities, and tools evolve quickly, which can be challenging to keep up with. Workload Intensity – High expectations and ambitious targets can lead to long hours in peak periods. Complex Product Suite – The depth and breadth of offerings require constant learning, which can be overwhelming at times. Visibility-Driven Culture – Performance is closely tracked, which is motivating for some but stressful for others.

      avatar
      ZoomInfo Response
      10mo
      We're thrilled to hear that you've experienced the high-impact work, career growth opportunities, and collaborative team culture that define working at ZoomInfo. Your recognition of how we reward high performers and create an environment where people can bet on themselves with leadership support really resonates with what we're building here. We take your feedback about managing the intensity of our fast-paced environment seriously. You're right that balancing innovation with stability and prioritizing workload management are critical as we scale. We're actively ensuring we celebrate both individual and team wins more broadly. Our goal is to maintain the energy and momentum that drives results while creating ways for our people to have balance. If you're interested in sharing more specific thoughts on how we can continue improving in these areas, please feel free to reach out to me, your manager, or HR business partner directly. --Whitney Littman, VP of Customer Success
      Viewing 253 - 255 of 2,194 Reviews
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      Glassdoor has 2,242 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.