Zscaler reviews

3.4

60% would recommend to a friend

(2,514 total reviews)
avatar

Jay Chaudhry

75% approve of CEO

61% positive business outlook

Zscaler has an employee rating of 3.4 out of 5 stars, based on 2,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zscaler employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 13, 2018

Never been made to feel so insignificant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An amazing technology that has the potential to change the enterprise security market and that has competitors running scared.

Cons

Upper management does not trust the people they hire. It makes for a very tightly controlled environment where employees are made to feel insignificant.

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Zscaler Response
7y
Thank you for taking the time to leave feedback, feedback is essential for us as we continue our journey. Our employee experience is of extreme importance to Zscaler and our senior leadership, we will be sure to take your comments onboard. Feel free to reach out to me directly for more details and/or additional feedback. Thanks again for taking the time to share your thoughts. -- Victoria Palmer, Head of Talent Brand & Experience.
3.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

- Innovative product which competitors can only hope to mimic through workarounds and shortcuts. Competitors might match on basic features but not performance, feature richness, ability to scale, or reliability. - Strongest product management and engineering team I've worked with - forward moving, communicative, with a clear direction. - The hiring process on the whole works and there are a lot of experienced employees who can execute on the vision.

Cons

- Miserly stock options with no ability to gain more through service/rewards/recognition. If you weren't at Zscaler prior to 2011 you are outside the circle. - India based support, while technically competent, provides a poor experience. Larger customers are pushed to premium support to offset this while smaller customers complain constantly. - Executive micro-management breeds contempt and inability to function. Replacement CMO took nearly a year to hire while the pipeline became bone dry. Upper management communicates unreliably and the rumor mill is often weeks or months ahead of any significant announcements. - Poor compensation package - no 401k matching, cheapest healthcare plan available (expect to significantly pay out of pocket). Stock options don't make up for this disparity. - IPO has been carrot on a string for too long - start opening up that this isn't happening until late 2017 at the earliest.

1.0
Aug 18, 2015

Pretty bad!

Recommend
CEO approval
Business Outlook

Pros

- Security is very hot commodity right now

Cons

- No mention of growth rate(revenue, bookings) in the past 8 all hands - "Record quarter" for the past year. What does it mean if no benchmark or baseline has been defined - No investment in engineering, only in sales and marketing. How can a tech start up not invest in engineering. - Complete lack of trust in employees, micro-managed.

Viewing 37 - 39 of 2,514 Reviews

Glassdoor has 2,754 Zscaler reviews submitted anonymously by Zscaler employees. Read employee reviews and ratings on Glassdoor to decide if Zscaler is right for you.