Zscaler reviews

3.4

60% would recommend to a friend

(2,511 total reviews)
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Jay Chaudhry

75% approve of CEO

61% positive business outlook

Zscaler has an employee rating of 3.4 out of 5 stars, based on 2,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zscaler employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 1, 2016

Not a great place for sales and marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great technology with large, well-known Global 2000 customers, industry recognition and market traction.

Cons

Where do I begin? For anyone in the sales and marketing orgs, beware that there is high turnover with the CMO and CRO roles turning over every 2 years or less with their high-performing staff soon following (and leaving the employees who can't get jobs elsewhere). Even the CFO has left recently putting into question the IPO timeline they have been continually touting. Even with a great technology, the company gets in its own way in terms of executing well to capture market demand. The company started a team to go after the mid-market, for example, and it should have been a market they could have won but recently they dismissed the whole sales team and it's clear they will re-group and only serve the large enterprise. Finally, Jay is an accomplished serial entrepreneur but is a micromanager. It might have worked with a smaller engineering organization but it doesn't scale to 200+ sales and marketing employees globally. As a proof point, EMEA tends to do better than North America because those teams are more free to execute!

1.0
Jun 25, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Great Product. They do somehow lure in top talent from around the industry with fake promises, including an IPO that is never going to happen, especially with the recent departure of the CFO. CEO is very good at "playing the games", a la Gartner Magic Quadrant and somehow gaining Unicorn Status.

Cons

CEO is a control freak and as cheap as they come who uses his credit card to book travel through Expedia for the company so he can get the points. Mass exodus of employees over the past month including the CFO and 4 CMO's in the past few years.

1.0
Oct 4, 2023

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The stock price is the only pro.

Cons

This is the worst company I have ever worked for. The CEO is a tyrant who fires anyone who doesn’t agree with him…he makes impossible demands and no one stands up against him because he will terminate anyone that does. They overload you with work and don’t take medical situations into play. The workload is insane and everyone wants to quit but the RSUs keep us. Dir.+ above don’t know what’s going on and just pile their team with work. Oh and if you have feedback for another team that can actually benefit the customers - forget it. It won’t be taken seriously. Also, this company is so cheap. I was once put in a hotel in a really shady area (only hotel that met the budget restrictions) and my coworkers who lives locally made me come stay at their house bc they were terrified for my safety. My colleague was once put in a hotel in Mexico when his meetings were in Texas…Counting the days til I can leave this place (and so are my coworkers). It’s a shame because the customers are so wonderful.

Viewing 13 - 15 of 2,511 Reviews

Glassdoor has 2,751 Zscaler reviews submitted anonymously by Zscaler employees. Read employee reviews and ratings on Glassdoor to decide if Zscaler is right for you.