Zscaler reviews

Where do I begin? Ignore all the glowing 5.0 reviews with little description or pablum like "Cons: can't think of any!" That shows the creative writing skills of management that is panicking over their falling Glassdoor rankings. I don't know exactly what happened with upper management over the last couple of years. You can read about the HR/TA toxic team problems a few pages back. But the problems are by no means contained there. Engineering is also suffering badly. One recently acquired product scaled so horribly on customer sites that they had to stop selling it. It could be fixed, but it probably never will be, because the teams refuse to work together and are fearful of making changes. Everyone is in CYA mode and trying to hack in band-aids to keep customers from fleeing. Managment decided the best solution was to have weekly "blame and insult the developers" meetings and add micromanagement like I have never seen anywhere. Since management has no idea how the product is supposed to work, or even how the software development process works, the micromanagement consists entirely of useless busy work that serves no real purpose. And best of all, they lay off 1/3 of the team that didn't see the handwriting on the wall soon enough and quit.

Strong CEO: Leadership is home-built, and wobbly run mostly by founding CEO, who runs the show, but no one stands up to tell him the view of the world. Weak Support : Lot of customer traction, but product is not built for troubleshooting, engineers tend to push stuff to support, and support is struggling. Fragile future : Becoming IKEA, of building products, with top-down dates, will lead to quality, as its more driven to deliver quantity and speed. Haven't transitioned from startup to public company yet, carrying bad stuff startup (adhoc) and bad stuff of public (numbers focused) companies. Team is burnt-out after covid, but no culture that makes the leadership aware of the costs Lastly, poor diversity, mostly indian "tribes" and white boys "clubs" duking it out.