accesso Client Services Manager reviews

2.0

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(1 total review)
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Lee Cowie

Not enough data to show CEO approval

100% positive business outlook

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1 review
2.0
Sep 27, 2024
Recommend
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Pros

Access to innovative technology in the attractions industry. Opportunities to work with high-profile clients in a dynamic environment. Gained valuable experience in client management and problem-solving. Collaborative team environment. Strong industry presence.

Cons

Extremely poor work-life balance: Expect to work far beyond standard hours, often without adequate support or understanding. Unreasonable workload: Frequently required to work 58+ hours a week, sometimes reaching 80 hours. Lack of leadership support: Concerns about unsustainable hours were dismissed by management with no real solutions offered. Unfulfilled promises: Numerous promises from leadership were made over the years but never followed through. High stress and burnout: The demanding nature of the job can lead to physical and emotional exhaustion. Rigid culture: Lack of flexibility or understanding when it comes to employee well-being.

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accesso Response
1y
Thank you for sharing your feedback and for your dedication during your time with us. We’re truly sorry to hear about the challenges you experienced, particularly regarding work-life balance and leadership support. Your concerns are not taken lightly as we strive to create an environment where all employees feel supported and heard. We regret that your experience didn’t align with the standards we aim to uphold and we’ll ensure your feedback is shared to help drive meaningful improvements.

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