The 1-star reviews have it right, so here’s the same information in a different way. Since this whole place is a circus, a three-ring circus analogy seems like a good way to group their issues.
Ring 1: Management
Think of the managers like clowns in the circus. I have never seen a group of people LESS QUALIFIED to manage teams than the managers at this company. Anyone with the word “director” in their title is a cause of problems for this company and should probably be fired. Feedback from management is inconsistent and infuriating – want to get promoted? Enjoy riding a seesaw where, no matter what, something will always prevent you from moving up. Mangers are more than happy to cheat on their spouses with employees and have been heard saying “The weekend is for my kids, the week is for work”. Also there has been a dramatic decline in women in leadership at this company, primarily from these employees leaving the company. Oh and lets not forget the sexual harassment claims against the CEO that magically disappeared…They think the answer to every problem is “change” but it is so obvious that they really have no clue what they are doing.
Ring 2: Work/Life Balance
Think of work/life balance like the magicians because this company will make your life disappear. I swear if one more person says “work hard/play hard” or “well it’s not for everyone” I’m going to lose it – these reviews are from people being TOLD by management to give 5-star reviews or the soul suckers themselves. I understand this is a company that focuses on taxes so some parts of the year are busier than others; however, ALL YEAR LONG we were overworked with ridiculous client loads (I’m talking 200 active clients at one time). Normal days don’t end before 6:30/7pm, but during tax season it isn’t unusual to work till 10pm or later. Good luck finding time to use your PTO or enjoy it with the mountain of work you have and all the months of “blackout” where you can’t take off (of course, this is IF your manager allows it).
Ring 3: Culture
This can be all the other events of a circus – tight rope, trapeze, hoop jumping, whatever; because these values are all nonsense and make this the #1 Most Toxic Place to Work in America. They preach transparency but the only thing “transparent” are all the walls to the offices so you can see the closed door, shady management meetings. Sometimes you can even watch all the managers joke around and have fun while you work like a dog in your pod. They use these cultural values as reasons to keep people from being promoted. Every day there are people crying in the bathroom or in these see through offices because of all the unnecessary mental stress caused by trying to figure out how to navigate these BS values (bc cultural alignment is OBVI more important than performance and customer success when getting promoted *eyeroll*). There is a reason this company has had so many employees just quit immediately versus spending one more day working here.
