ICE is a special brand of evil- the kind that would easily merit a zero-star rating. Where to even begin?
You will be hired by the masses for the purpose telemarketing sales- retention is abysmal, a mere 4% of my personal hiring group is still with the company, and it has not even been close to a year yet. They lose millions every year through these hiring practices and are continually forced to expand to new markets- ones that are not yet wise to their game. They operate under many "masks" or co-brands (for a complete list of names, just visit the "partners" section of their website). Their focus is entirely on sales- ENTIRELY. They are in the business of making money and nothing more. You can be rest assured that the same lacking customer experience that members are forced to suffer will be passed along to you, the "valued" employee. You are completely and utterly disposable to them, and sometimes they even do the courtesy of reminding you (in my case, by the HR department, of all people). The systems are dated, the training is horrid, and your managers are all glorified sales agents with no real administrative or leadership qualities. They will often get your hours and pay incorrect, and will be in no hurry to rectify. If you quit before a pay period, or are terminated, you can bet on them withholding your commission. And don't expect to use your benefits. Everything is an illusion: their perceived growth, the opportunities they promise, and the wildly positive employee reviews. In my humble and honest opinion, the only way there are any positives spoken of ICE is through employee bribery (contests or P3 employee cash) or by direct internal order. Most glaringly is their refusal to abide by state and federal law. If you've never heard of the Equal Employment Opportunities Commission (EEOC) or the National Labor Review Board (NLRB), you will by the time that they are through with you.
