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      arrivia

      Engaged Employer

      arrivia reviews

      3.5

      60% would recommend to a friend

      (846 total reviews)
      avatar

      Mike Nelson

      64% approve of CEO

      56% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      arrivia has an employee rating of 3.5 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The arrivia employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      846 reviews
      1.0
      May 9, 2014

      Stay Away!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worst company in the history of mankind. There awards are all fake. This is a pyramid scam on a very large scale. Stay away, far far away. There facilities are very nice but the customer service is the worst I have ever seen at any call center. RCI and USAA should be ashamed they work with this company. They are a middle man for the cruise lines and timeshare companies.

      Cons

      Save yourself the headache and book your cruises direct or use a travel agent. There packages are the longest ongoing telemarketing scam since there inception in 1998. Don't believe me, read the reviews of rcicruiser.com- there top selling travel product.

      1.0
      Apr 16, 2014

      Ever-decreasing Pay Structure!

      Call center sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my co-workers, real sense of family.

      Cons

      In 5 years, this place has consistently cut my pay and cut my pay and cut my pay! I'm working hard or harder and making less and less. At my peak, I made about $150,000 per year. With the most recent cuts to pay (to feed the greed of owners John and Marcia Rowley) I'll be lucky to make $40,000 this year. BENEFITS are barely there, and if you want to cover spouse and family, be prepared to shell out nearly $1,000 a month. On site cafeteria is a good idea, but the food isn't very good and it's your only choice. You literally cannot have food delivered. If you want to eat something else you have to leave the premises.

      2.0
      Feb 22, 2014

      extreme micro managed, outbound sales will suck all the life out of you.

      Outbound sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice office, some great perks like movie tickets, pet insurance, and others.

      Cons

      you will become a vegetable at the end of the day. You are on the phone all day long and the leads are almost like cold calling. People do not even know they have an account. They use the same leads over and over again, many people tell you not to call again but the dialer keeps calling them.

      Viewing 805 - 807 of 846 Reviews
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      Reviewsarrivia reviews

      Glassdoor has 922 arrivia reviews submitted anonymously by arrivia employees. Read employee reviews and ratings on Glassdoor to decide if arrivia is right for you.