This was absolutely the worst job I've ever had. Management had no regard for the welfare of employees. The store manager and assistant manager would spend most of their time in the back office putting on makeup, smoking in the bathroom, texting, and watching youtube. Managers would manipulate the rest of the team, talking to each person in private to ask what we thought of the other person. Then, they'd go back to that person and report whatever it was that you said. They thrived on stirring up drama.
Whenever we did not sell three items, or what equaled $50 worth of merchandise to each customer, we were scolded for not selling hard enough. The district manager had a meeting with me once to tell me I needed to be bringing in more money per customer. I'd tell them that I was not comfortable forcing people to buy things, it wasn't in my nature. Sometimes women were only interested in repurchasing one mascara, and would say "I only have $20 on me, I'm not looking for anything else today." The corporate manager's response was that " they shouldn't even bother walking into our store if they only have $20 on them. We don't need their business."
This is a company that portrays itself as caring, empowering, and one that embraces women. This company did not care about their customers and their needs, only their money. I tried reaching out to HR, who never took my claims seriously. Three other coworkers did the same, and they received no help, either. I typed a 20 page letter citing all the incidents in which the store manager violated the terms of the employee handbook. HR's only response was to fax this letter to the manager in question, who then proceeded to laugh and make fun of the claims in the letter. I went as far as trying to contact Leslie Blodgett through her QVC email, facebook, twitter, etc. Nothing helped. Corporate did not care. Retail operations did not care. STAY AWAY! FAR AWAY!!
