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commercetools

Engaged Employer

commercetools reviews

2.6

29% would recommend to a friend

(6 total reviews)
avatar

Doug McNary

14% approve of CEO

24% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.5

Career opportunities

2.4

Culture & values

2.3

Senior management

Ratings by demographic groups

Reviews by job title

6 reviews

Reviews about "Diversity & Inclusion"

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2.0
Mar 3, 2025

A very political company

Director of marketing and communications
Recommend
CEO approval
Business Outlook

Pros

Generally good technology, global team, global operations, constantly thinking of ways to grow

Cons

political backstabbing, tribalism, favoritism, too EU focused

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commercetools Response
1y
First and foremost, we’re concerned about this post, given that no one has ever held this title at commercetools — whether in Boston or anywhere else. We’re very open to feedback, but we want to make sure we’re hearing from real current or former employees. That said, we refute the claim that commercetools is “too EU-focused.” Our executive team and recent hires are evenly split between Europe and the U.S., reflecting our commitment to being a truly global company — something we take pride in. The culture described in this review does not align with our values. However, we recognize that friction is natural in times of change, and we continue to work toward fostering a collaborative, respectful environment. Favoritism and backstabbing are not tolerated at commercetools, and we strongly encourage anyone experiencing such behavior to report it through the appropriate channels.
5.0
Nov 13, 2024

Innovative and Supportive Workplace with Growth Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

commercetools is a fantastic place for anyone passionate about eCommerce and digital transformation. The company fosters a collaborative and inclusive environment, making it easy to bring new ideas forward. I appreciate the emphasis on innovation, and the team truly feels motivated by a shared commitment to building next-gen solutions. Benefits are competitive, and there’s a solid focus on professional development with plenty of opportunities to grow and learn. Overall a great choice for anyone looking to dive into eCommerce technology with a supportive team and plenty of room to advance!

Cons

The fast-paced nature of the work can sometimes feel demanding, but the company’s flexible work arrangements help maintain a good balance.

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commercetools Response
1y
Thank you for sharing your experience! It’s wonderful to hear that you value our focus on flexibility, learning and development, and collaboration. While we continuously explore ways to further invest in the growth of commercetoolers' skillsets, our Talent Development team has put a lot of effort into building diverse opportunities for professional growth. These include free access to platforms like Babbel and Coursera, a dedicated learning and development budget, in-house courses, and the introduction of two new leadership programs. We truly appreciate your feedback and dedication to commercetools over the years — it means a lot to us!
2.0
Apr 24, 2024

Lots of Potential ....

Senior demand generation manager
Recommend
CEO approval
Business Outlook

Pros

Very diverse and multi-cultured organization ( but a lot of folks left due to being treated poorly). Global footprint. Remote first organization with great on-boarding. Free health insurance.

Cons

Owned by Private Equity . Very unprofessional leadership. - Colleague locked them selves in their hotel room to avoid intoxicated and inappropriate behavior on work trip; later reported and all that was done was a "slap on hand"... - C Suite Leader: "The promotion is solely result of gender and nationality " - C Suite Leader: " If we cant understand them in the interview because of accent we don't want to hire " - Sales Leadership: "impregnate them with sales" - C Suite Leader: working out with hand weights during team calls - PM: fell out of hammock while leading a call

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commercetools Response
2y
Hi there, Given our strong ethos and much-valued multiculturalism (as you noted), we truly pride ourselves on our global culture and make every effort to ensure its health. We take allegations that assert otherwise very seriously. It's disheartening to know that this is your experience, and we kindly ask that you be willing to submit more details via the link below. This link allows you to remain anonymous while expanding on your assertions. Sharing further context will allow us to more effectively investigate, assess, and take action as necessary. LINK: https://docs.google.com/forms/d/e/1FAIpQLSccEMSB-pWRZA5wL3IyvB-JY8bnyAi2RxJ9HqMpnq7EcKX2wg/viewform Your experience is not reflective of commercetools' values, and we want to make every effort to ensure that your sentiments are an anomaly. Thank you for sharing.
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