commercetools reviews

2.6

29% would recommend to a friend

(208 total reviews)
avatar

Doug McNary

14% approve of CEO

24% positive business outlook

commercetools has an employee rating of 2.6 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

208 reviews
3.0
Jul 24, 2026

Great culture and people, but management change hurt morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great culture - really awesome people to work with - really enjoyable to work on a leading edge technology at the time

Cons

- management changed and the culture and moral dropped quite a bit - felt like we didn’t respond fast enough product wise to a clear shift in the market

5.0
Apr 23, 2026

Where High-Caliber Talent Meets Genuine Work-Life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been with commercetools for over 5 years now. Compared to my previous experience at much larger companies, the culture here is positive and supportive. The biggest standout for me is the work-life balance and the opportunity to work with an amazing set of people. As a working parent, I’m able to contribute effectively without the burnout or toxic work culture I experienced at previous thousands-strong firms. The benefits package is also quite competitive for the US market. It’s been a positive tenure working with a talented global team that respects one another in the workplace.

Cons

The path for upward mobility can sometimes feel less defined. While there is plenty of room for talented people to make an impact, structured internal growth and promotion trajectories can be limited as the organization matures. However, I see that the management is now working to improve this.

Viewing 1 - 3 of 208 Reviews

Glassdoor has 247 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.