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      dscout

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      dscout reviews

      4.0

      74% would recommend to a friend

      (45 total reviews)

      Michael Winnick

      85% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      dscout has an employee rating of 4.0 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The dscout employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      45 reviews
      5.0
      Jan 17, 2024

      A company that cares about its employees and clients

      Lead research advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Thoughtful leadership team that makes an effort to get to know everyone at all levels throughout the company. They work hard to make employees know they're cared for. - Supportive work environment. Everyone at this company is approachable, making collaboration exciting and large company events fun and comfortable. It's easy to chat with a new colleague and feel like you've been friends forever. - Encouragement to learn and try new things. Management actively encourages process improvements and brand new ideas to better serve our clients and make the company a better place to work. Credit is always given where it's due. - Strong work-life balance. It's rare to have a client-facing role that allows you to log of at a consistent time each day and not require you to work on weekends. dscout promotes flexing work to prevent overload and burnout, and offers flexible PTO that management is fully bought-into.

      Cons

      - As we've gotten bigger, we've naturally gotten more siloed. It can feel hard to get to know other departments, what their goals are, and understand the reasoning behind processes/decisions they put in place. - The company doesn't feel as transparent as it used to be when it was smaller and a true startup. Finding information and updates can be difficult if you don't know who to ask or where to look.

      avatar
      dscout Response
      2y
      Thank you so much for taking the time to write this review! It’s wonderful to hear that this has been your experience, and to know that you feel cared for and supported at dscout. Your recognition of our leadership team’s efforts and encouragement for learning and for new ideas is very much appreciated. Absolutely hear and note your feedback around increased silos and a perceived decrease in transparency as we’ve grown. The team is actively working to establish more cross-departmental collaboration and community-building opportunities in hopes of furthering efforts to break down these silos. Also, as we think more about “What to Fix” throughout 2024, we would be all ears for any ideas you would have to share, especially around improved information sharing! Thank you for being a valuable part of the dscout team and for helping us to make dscout a great place to work.
      5.0
      Oct 4, 2021

      Small enough for you to make a big difference. Big enough to equip you to make that difference.

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      dscout is an empathy driven place. We care fiercely about each other and our customers. dscout is well positioned in a booming industry. Global businesses count on us to understand what really drives consumer beliefs and motivations.

      Cons

      dscout doesn't have the administrative infrastructure of big 1000+ employee companies. Helping dscout customers navigate the ambiguity inherent to qualitative research can be a challenge.

      5.0
      Jun 23, 2021

      Genuinely kind company with lots of growth opportunities

      Research advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people. Everyone who works here (including leadership) truly cares about you and your wellbeing, no matter where you're located, Chicago or elsewhere. Our clients are pretty great to work with as well! - Growth opportunities. dscout still has a startup culture, so there are plenty of places for you to grow and pick up passion projects. Management/leadership is very accommodating when you come to them with an idea. - Our product and service. The platform and services that we're selling are really cool, and the impact that they have within our clients' organizations is very visible. I really love working for dscout!

      Cons

      - Burnout. Everyone who works here works really hard and there are high expectations for excellence internally and from our clients. Luckily, management truly does not want you working late into the evenings, and will actively try to help when you're feeling burnt out. - Compensation. Goes along with burnout, but it can feel like dscout compensates below what it should based on the amount and type of work we're doing.

      Viewing 16 - 18 of 45 Reviews
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      Reviewsdscout reviews

      Glassdoor has 49 dscout reviews submitted anonymously by dscout employees. Read employee reviews and ratings on Glassdoor to decide if dscout is right for you.