eBay reviews

It all starts at the top and eBay is fundamentally lacking in leadership or and vision. The Company is facing enormous strategic challenges but no one has shown me a coherent (and credible) plan for addressing them. Sorry, but "Trust, Value, and Selection" and "Deals you can talk about" just doesn't cut it for me. The people who run the marketplace business have demonstrated time and again that they don't understand technology, product development, and the core problems eBay's site, which leads them to seek quick fixes instead of demonstrating the patience and fortitude to address the big problems which won't deliver short-term benefits.

Upper management doesn't have a clear strategy for eBay, so all the VPs and below are running around trying to come up with recommendations. Getting projects prioritized is very difficult when you need other teams to buy in to your project. There are many intelligent people and leaders at eBay, but unfortunately there isn't a great sense of direction. I find that we're constantly working very hard to get some sort of project out, only to run into technical issues or another group which questions what we're trying to accomplish. We also have some technical issues which are preventing the approval of some of the projects. We have been iterating on our search algorithm and page designs for too many years now, without much progress.