eBay reviews

4.0

74% would recommend to a friend

(5,670 total reviews)
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Jamie Iannone

80% approve of CEO

64% positive business outlook

eBay has an employee rating of 4.0 out of 5 stars, based on 5,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The people within the organization that you work with on a daily basis including CSR's and fellow supervisors. A lot of good people work here and they help make it worthwhile.

Cons

The lack of communication within the company right now. Also, it doesn't seem like eBay really cares about the quality of the customer service experience it is providing its members.

1.0
Dec 8, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck which I suppose is good.....

Cons

they offer paid time off but never make it available, the shifts are awful and there is never any room for change.

3.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The people. eBay really does hire some great people with great ideas, they just don't necessarily have influence to change anything. They do try to make it a fun environment with rewards and recognition as well, and employees do have the chance to voice issues to leadership.

Cons

The culture has completely changed over the last year. It's feeling much more corporate. Executives seem to be outright disregarding who we once were, and pursuing some new brand image that doesn't work and doesn't fit, yet they won't even fully admit that this is their goal. On the one hand, they say they still care about the small businesses and sellers that made eBay what it is today but on the other, every action they are taking says otherwise. We have totally alienated our customers. We are offering a platform that is complex with rules and polices that don't make sense. With the economy the way it is today, people should be flocking to eBay to sell their used goods and items and instead we've driven them away. Ideas aren't listened to by management; it takes an incredible amount of time to get anything done and by the time anything is implemented we're off onto the new flavor of the week.

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Glassdoor has 7,008 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.