Poor management, career progression, compensation/benefits
eBay marketplaces is represented by a very small team of about 12 employees in Luxembourg. There are also about 40-50 employees from PayPal, eBay Treasury and StubHub.
Joined eBay few years ago with great energy and motivation to improve and develop our messy processes in billing and finance. This energy and motivation have gone away after a while when I realized:
1. Whatever you achieve it seems like a drop in the ocean because management cannot focus and deliver elementary goals. The culture of management is "Fire! Let's work on 100 different projects to improve our business"... after debating, long discussions and hundreds of hours of work... guess what? 80-90% of the the projects are cancelled with the excuse "are not relevant anymore" and the remaining are delivered with significantly below quality standards expectations.
2. The performance evaluation and recognition of each employee is not based on objective performance of individual. It rather depends on your connections with management. In other words, it doesn't matter if you have worked very hard and achieved great results for the business. Someone else with basic performance and good connections with management can achieve better performance rating from you. This has a result talented people to leave eBay after few months/years. For the Luxembourg office, more than 8 employees (out of a team of 12!) left the company in last few years - a really high turnover.
3. One of the benefits that management "sells" at interviews with potential candidates is the great career development and progression - which is probably another lie. It is really difficult to develop and progress your career at eBay, especially in Luxembourg. The trainings are very limited due to budget restrictions for development that we have the last 2 years.
If you are unemployed and desperate to find a job, eBay in Luxembourg might be a good option. Otherwise don't waste your time - it doesn't worth it!
