eBay reviews

eBay has heavily overloaded and complex hierarchical structure with multiple tiers of management. It might be interesting for people who want to grow in management ranks. But it's definitely not the right culture for majority of start-up folks which are acquired by eBay year over year. If you need a real-life application of Parkinson's law on bureaucracies that multiply themselves - this is a place to come and see it. Self-sustained manager cohort grows, projects could be turned down the "next day" they started, the same thing could worked on by multiple independent teams in different departments, rewards are often given to unrelated but favored managers and people in front lines in the actual teams who do the work are ignored - all of this can be found here.

* Its a call center, which means back to back to back calls, which is not for everyone. A lot of calls require action and project time, which leadership looks down on anytime spent off calls but you're also graded on resolution. * Leadership in my department was not good at all, they were very negative reinforcement and weren't there to work with your or help you. * Nobody will help you with your development, you have to take charge of it on your own. (which could be a good or bad thing) * Lots of contradictions such as company believes "People are generally good" but department leadership believes "everyone is up to no good". Company invests a lot of time and money on each employee's training, they would rather correct poor behavior than lay off and start over, but when it actually came down to it, all team leads were letting go one (or more) person(s) from their team regardless if they have had sufficient warning. * Big corporation claims to value each employee but when it comes down to it they really don't and everyone is replaceable. * I was let go for "excessive time offline" but my shrink, the number that gauges the time spent offline was within an acceptable range and all offline time was legitimate time spent for customers, and I received no warnings for it so I had no idea it was unsatisfactory, until it was too late. * There are opportunities for advancement but hundreds of employees are competing with each other for those opportunities which actually makes advancement very hard to do. A lot of lateral movement between departments but very difficult to move up. * Recently they starting using "sports" terms for performance, you're either winning or losing, and for those people who aren't quite hitting their metrics, hearing that you are a loser isn't exactly a motivator, it is actually the opposite. (I think I already mentioned negative reinforcement)