eBay reviews

This position is a contractor position Pay may be falling behind the current market May need to work odd hours at times Not a lot a room for growth unless you get hired on direct

- Tools weren't updated, which is really a big thing because we're being in a high technology - Queueing!!!!! You'll get a call probably every 5 seconds. You're lucky if you get a 3 minutes avail. - There's always a technical issue. - I'm new to BPO industry, but this account put me into e2m, one of the difficult department on eBay, so I'm really overwhelmed with the service I need to provide. E2M do have a looooot of scope you need to studies. Policies, restrictions, suspensions. - The metrics we need to meet everyday weren't suppose to be as it is. Imagine you had a long call or a granny call, then it can definitely affect your average handling time. - The status checker were always have their eye on agents. If you're not on available status since you have tech issue, they'll be calling you out. Or if you need to sign out since you need to restart your whole PC, they'll mention you that early if they saw you logged out just 5 secs after.