eBay reviews

4.0

74% would recommend to a friend

(722 total reviews)
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Jamie Iannone

81% approve of CEO

65% positive business outlook

Reviews by job title

722 reviews

Reviews about "Career Development"

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2.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Leaders seem to care about your career advancement and ways to help you succeed. Benefits start day 1, 401k match, health/dental/vision insurance. Work from Home. Supplies are mailed to you. Customer calls are typically good, even when dealing with issues. Sabbatical at 5 years if you make it that far.

Cons

Training for advancement is very quick with a lot of information. Onboarding training is a good length for the simple stuff starting off. Learning upscale training is a lot of information, and very short timeline to learn everything. High turnover due to constant back to back to back calls, with very high metrics to achieve. Massive call center, with massive call center culture. Advancement takes a while, can can seem unachievable

1.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

They started out good with great leadership, benefits and pay, the culture was great, the job sucked but with all the awesome other stuff you just had to stay.

Cons

Slowly eBay became numbers driven, I saw so much fraud that eBay turned their heads about. So many sellers we’re screwed over. Great agents started getting fired for silly reasons. People who were crap, got higher positions because they “knew someone” and outside people filled positions that some of our internal people were next in line for. Eventually eBay made it impossible to follow through with members, we put up with overseas agents lying and promising to customers and we take the fall, we have no time or opportunities to follow up and make sure things we promise get done. We are micro managed by “leaders” who are completely policy based and can’t think outside of the box, they micro manage top agents and then try to get them fired, if they think independently and do what’s best for eBay and the customer. The very thing they will hire you for at first. There is agents meanwhile that have constant issues while working from home, they will abuse leaves etc… but those people are never let go. Instead we have leadership who is insecure about teammates that are good enough to threaten their jobs and we harassment that goes unreported because we’re being intimidated by someone in power. It’s not a good place to work anymore. Just wait…. The downfall is coming.

4.0
Jan 13, 2022

Good work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Well rewarded.

Cons

Fewer promotion channels, very stable

Viewing 295 - 297 of 722 Reviews

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