eClerx reviews

3.3

56% would recommend to a friend

(5,113 total reviews)
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Kapil Jain

71% approve of CEO

57% positive business outlook

eClerx has an employee rating of 3.3 out of 5 stars, based on 5,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eClerx employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance, learnings, and Hybrid Model.

Cons

I would like to raise concerns regarding the misleading communication around the CTC breakdown by HR. The issue lies in how the fixed salary and bonus components are presented during the hiring process. The HR team adds a "guaranteed bonus" as part of the fixed salary, which gives the impression of a higher CTC. However, according to company policy, if you are offered this guaranteed bonus, you will not be eligible for the performance-based variable component for two appraisal cycles (equivalent to two years). This practice is deceptive, as it suggests the variable component is immediately available when, in fact, it is deferred for two years. Essentially, the company includes the bonus in the CTC to inflate the offer by 20%, but employees only see the true value after the second year. This lack of transparency misleads candidates and undermines trust. Clear communication around salary structure and eligibility criteria for bonuses is crucial, and I hope the organization takes steps to ensure fair and honest practices going forward

3.0
Dec 27, 2015

eclerx Insight

Recommend
CEO approval
Business Outlook

Pros

Supportive Management exposure to client handling and people management at early stage Not too much pressure

Cons

Shift in focus from IB Ops business to diversified streams like digital marketing, software services, cable and television network services etc More of operations related work and less exposure to core product knowledge Lower annual increments due to cost cutting and low cost targets of providing services

1.0
Apr 20, 2021

Poor and unethical company policies

Recommend
CEO approval
Business Outlook

Pros

nothing to be precise. No perks, apart from less work and opportunities, if someone is happy about that

Cons

Completely a company driven by corrupt culture and whimsical leaders. The policies for employees are one sided, corruption is prevalent among top leaders managing the employee policies, employees are treated as tools for achieving personal motives and the employee resources department is led by people who are vindictive against any person who raises concerns against unethical and corrupt practices. People are asked to leave when they raise their voice against such corrupt practices and even people who have been consistently rated well over the years have suddenly been deprived, exploited and harassed citing poor performance. Reason being they had voiced their concerns for being treated badly and for the bad things which other employees have faced. No one should join such an organisation. In fact people are threatened by the leaders that their careers would be destroyed if they raise their voices. Any independent investigation by the authorities would lead to various such reports wherein employees have felt harassed, suicidal and went into a hopeless situation because of this attitude

Viewing 103 - 105 of 5,113 Reviews

Glassdoor has 5,274 eClerx reviews submitted anonymously by eClerx employees. Read employee reviews and ratings on Glassdoor to decide if eClerx is right for you.