Pros
Support for h1b and visa issues There is no layoff policy even for low performance issues since KPIs are not really measured
Cons
No sick leave - vacation is 15 days so need to use vacation days for sick time also Limited company paid holidays Constant weekend work Environment issues all the time and application freezes constantly There is lot of confusion between teams due to miscommunication and then leads end up blaming team. All teams have constant weekend work there is no break at all. Good hardworking employees are given more work while rest can rest . No equal distribution of work. They start with 6 weeks training where a script is given for all to follow but this is more for trainers. The PMs, TAMs, Trainer, PA, QA all go through same training and its very confusing. Not much communication between clinical and non clinical staff. Ratio of clinical to non clinical is very less . They find it very difficult to hire newer staff due to low retention rate. Zero support to new employees . There is a lot of office politics and almost all employees have stayed there for 14+ years and there is no training . The company has 30% family members working in top roles and it is very tough to work with them. They have a CIA in place for past few years and there is a lot of fear culture. Read about it before accepting the offer There is no documentation that details the work and communication between teams. Lot of silos. They are trying to catch up but its very hard with 90% workforce not used to doing what the industry currently follows Hike is very low 2% or so and given every 2 years and bonus is only 2k maximum unless you are part of the inner circle I dont know where the positive reviews of one liner is from .
