eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
4.0
Aug 17, 2017

Not a place you start at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Got to learn a lot in the beginning, IF you stay longer than 4 years, you get great onsite opportunities

Cons

Learning literally stopped after 18 months of work. Work becomes mundane and repitative

5.0
May 25, 2017

Entrepreneurial spirit and room to develop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is undergoing a transformation and is growing rapidly. This provides for a dynamic and interesting place to work and grow. Good local management in place in EMEA now. Sales VP has the right attitude and aptitude and support to make the changes needed.

Cons

Growing pains. Transition to cloud taking longer than expected.

5.0
May 24, 2017

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, nice work environment, flexibility in work timings.

Cons

No major cons as such.

Viewing 298 - 300 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.