eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
1.0
Oct 12, 2016

NoGain with eGain

Recommend
CEO approval
Business Outlook

Pros

7th floor office, easy access to terrace Located in good area Good atmosphere if everything goes well

Cons

Worst food in cafeteria Worst managers Too much office politics Fresher's, please think twice before joining here, waste of time.

4.0
Apr 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly environment Lot of things to learn Mid size organization, but a bit employee care taker Prefers to use latest technology

Cons

Appraisals Firing at anytime Nothing much to say about eGain

2.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Exposure to International work cultures. Freshers get a good atmosphere to learn.

Cons

Very old on tech stack and processes. Rigid and resists change in all formats. Legacy systems and management. Have to support IE6+. Middle management not willing to learn at any level. Worst place to start career.

Viewing 301 - 303 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.