Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 56 reviews)); "Good work / life balance" ((in 30 reviews)); "good work environment and people" ((in 17 reviews)); "Supportive team" ((in 17 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 20 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 18 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews

4.0

Oct 18, 2022

Good working Experience

Executive-hr

Recommend

CEO approval

Business Outlook

Pros

Good for learning new skills. Good for new starters.

Cons

Need to improve in technical aspects.

eGain Response

3y

Thank you for taking the time to share about your current experience at eGain! We are pleased that you have been able to grow and continue to learn, as we strive to build up our employees each day. We truly appreciate your opinion on areas that can be improved and encourage you to share continuous feedback with other leaders.

5.0

Oct 18, 2022

Very good company to work for. Great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been working with eGain for past 8 years and it has been an amazing journey. People are friendly, management is rational and considerate. A lot of opportunities to learn and grow.

Cons

No cons that I can highlight.

eGain Response

3y

Thank you for taking the time to share a thoughtful review! We strive to encourage the continued growth of our employees' careers and are pleased to hear you have the opportunities to learn and grow. Thank you for all your contributions to the company during your tenure and we wish you many more years of great success with us!

5.0

Oct 18, 2022

General Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work-life balance, leave management,salary on time

Cons

there are no cons as such i feel

eGain Response

3y

Thank you for sharing about your current experience and taking the time to write review! And thank you for all your contributions at eGain. We are pleased that you have enjoyed the benefits provided at eGain and wish you continued success in your career.

Viewing 391 - 393 of 533 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at eGain

Go-to-Market Leader, Insurance Vertical

Principal Software Engineer

Go-to-Market Leader, Government Sector

Analyst I, Solution Success

AI Knowledge Product Architect

eGain

eGain reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good working Experience

Very good company to work for. Great people

General Review

Top companies for "Compensation and Benefits" near you

Jobs at eGain

eGain reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

eGain reviews FAQs

Jobs at eGain