Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 56 reviews)); "Good work / life balance" ((in 30 reviews)); "good work environment and people" ((in 17 reviews)); "Supportive team" ((in 17 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 20 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 18 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews

5.0

Oct 18, 2022

Current Employee, less than 1 year. Great company culture.

Applications software engineer

Recommend

CEO approval

Business Outlook

Pros

Helpful and friendly seniors, chill environment, offshore opportunities and great professionalism.

Cons

No cons to say about company

eGain Response

3y

Thank you for taking the time to share a thoughtful review! We are pleased to hear that you are enjoying the benefits provided and having great experience with our thought leaders. We encourage you to share any additional feedback on areas we can improve on as we continue to grow and succeed as a company. Thank you for all your contributions!

5.0

Oct 18, 2022

Great Work Environment

Software engineer i

Recommend

CEO approval

Business Outlook

Pros

Constant improvement in skills and proactiveness Good work culture

Cons

There is nothing as of now

eGain Response

3y

Thank you for taking the time to share a review! It is wonderful to hear that you are experiencing continued growth in your career here at eGain. We aim to cultivate a positive and strong work culture for all of our employees to succeed. eGain wishes you many more years of success and thanks you for all your contributions!

5.0

Oct 18, 2022

Great place to work

Software engineer i

Recommend

CEO approval

Business Outlook

Pros

1. Helpful and friendly environment 2. Provide constructive feedback to improve accordingly 3. Guidence from seniors help in learning things very effectively and easily

Cons

Nothing to say as the company is overall very good.

Viewing 388 - 390 of 533 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at eGain

Go-to-Market Leader, Insurance Vertical

Principal Software Engineer

Go-to-Market Leader, Government Sector

Analyst I, Solution Success

AI Knowledge Product Architect

eGain

eGain reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Current Employee, less than 1 year. Great company culture.

Great Work Environment

Great place to work

Top companies for "Compensation and Benefits" near you

Jobs at eGain

eGain reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

eGain reviews FAQs

Jobs at eGain