Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 54 reviews)); "Good work / life balance" ((in 31 reviews)); "good work environment and people" ((in 17 reviews)); "Supportive Team" ((in 15 reviews)); "Some very good managers." ((in 13 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 20 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 17 reviews)); "Nepotism is also a plague here." ((in 16 reviews)); "I got told by someone in 2004 that working there I was on the Marie Celeste that it had no leadership and no direction and everyone would end up dead or destroyed, I wish I had listened to them." ((in 13 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 10 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

Skip to content Skip to footer

Notifications

eGain

eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (532 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews

5.0

Oct 10, 2020

"Customer Engagement Software for digital channels.."

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Company have a great set of products to work with and also the company have strategic alliance with Amazon, Cisco, Avaya, Salesforce

Cons

Till now I could not face any cons with eGain

3.0

Oct 9, 2020

good company

Software developer

Recommend

CEO approval

Business Outlook

Pros

Best organization for employee work.

Cons

no cons are in my mind.

1.0

Jan 18, 2020

Product based only for Name

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work location pune is good

Cons

Salary not offered as per product based standard

Viewing 451 - 453 of 532 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at eGain

Go-to-Market Leader, Insurance Vertical

Go-to-Market Leader, Government Sector

Principal Software Engineer

Analyst I, Solution Success

AI Knowledge Product Architect

eGain reviews FAQs

Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews

Reviews eGain reviews

eGain

eGain reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

"Customer Engagement Software for digital channels.."

good company

Product based only for Name

Top companies for "Compensation and Benefits" near you

Jobs at eGain

eGain reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

eGain reviews FAQs

Jobs at eGain