Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 56 reviews)); "Good work / life balance" ((in 31 reviews)); "Supportive team" ((in 17 reviews)); "good work environment and people" ((in 15 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Less salary as compare to market." ((in 21 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 17 reviews)); "Nepotism is also a plague here." ((in 16 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 11 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

Skip to content Skip to footer

Notifications

eGain

eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.3

Work/Life balance

2.1

Senior management

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

532 reviews

2.0

Jun 7, 2019

Not employee-oriented anymore

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

You get to learn a lot as the management always encourages you to try new things out, gives you freedom of work. Good for beginners.

Cons

This employer once used to be one of the most employee-oriented one. But now it has lost that title. Employer is not keen on retaining good employees. Annual salary revision is the main point of concern among the employees and is the main reason employees are considering to switch. Travel opportunities are not being given to the employees anymore and the management itself keeps travelling very frequently, which doesn’t help company to keep employees happy and energetic.

2.0

Mar 12, 2019

Sales

Recommend

CEO approval

Business Outlook

Pros

Great solution and people

Cons

Micromanaging, autocratic and dictatorial CEO. No proper training or onboarding

4.0

Mar 7, 2019

The team is good. Vision I am not sure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cordial open environment Give early responsibility Work life balance is good

Cons

Less focus on new tech

Viewing 475 - 477 of 532 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits

Jobs at eGain

Go-to-Market Leader, Insurance Vertical

Go-to-Market Leader, Government Sector

Principal Software Engineer

Analyst I, Solution Success

AI Knowledge Product Architect

eGain reviews FAQs

Related searches: eGain jobs | eGain salaries | eGain benefits | eGain interviews

Reviews eGain reviews

eGain

eGain reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not employee-oriented anymore

Sales

The team is good. Vision I am not sure

Top companies for "Compensation and Benefits" near you

Jobs at eGain

eGain reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

eGain reviews FAQs

Jobs at eGain