Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at eGain?

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 56 reviews)); "Good work / life balance" ((in 31 reviews)); "Supportive team" ((in 17 reviews)); "good work environment and people" ((in 15 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Less salary as compare to market." ((in 21 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 17 reviews)); "Nepotism is also a plague here." ((in 16 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 11 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 9 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

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eGain

eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

Ratings by demographic groups

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eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews

5.0

Feb 22, 2019

Very good organisation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work culture,Compensation,Work life balance, Technology, New learnings

Cons

Nothing I can think as of now

4.0

Feb 16, 2019

Good Company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great platform for learning purpose & team support.

Cons

I could not found anything like this.

4.0

Mar 19, 2018

Good company for short term growth

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good work culture Seniors are really helpful

Cons

Training and teaching is very poor You would have to learn all by yourself After a while the work is monotonous Very less development work and most of the work is related to bug fixing

Viewing 478 - 480 of 532 Reviews

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