eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
1.0
Jan 8, 2025

do not work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

can't think of a single pro

Cons

nepotism, no trust in employees, low pay, little to no salary increases, no transparency between employees and upper management, shady HR department

3.0
Dec 31, 2024

Not the best start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are cool.

Cons

The work, the policies, the constant removal of benefits.

2.0
Dec 30, 2024

Product Manager

Recommend
CEO approval
Business Outlook

Pros

Near to my house and easy to commute

Cons

Not professional and not work life balance

Viewing 61 - 63 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.