eGain reviews

2.7

26% would recommend to a friend

(532 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
1.0
Feb 20, 2015

Confused management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

May be good for freshers

Cons

Management appears unaware what contributed to previous success. Continuously changing people and directions without a long term plan. Deteriorated a lot in the last few years and going downhill. Laying off people now.

3.0
Oct 29, 2014

Fine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good friends in the company

Cons

The leadership is very arrogant!

4.0
Oct 10, 2014

new employee

Recommend
CEO approval
Business Outlook

Pros

Good on-boarding process supportive environment in the sales org and HR Product progressing in good direction Changing of sales process and messaging is working well Compensation is inline with industry averages

Cons

Not seeing strong marketing initiative to further stimulate awareness of company and drive sales

Viewing 76 - 78 of 532 Reviews

Glassdoor has 547 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.