eGain reviews

2.7

26% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews
3.0
Jul 7, 2016

Good company for freshers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Casual work culture - flexible working hours - very supportive and knowledgeable seniors

Cons

- Management is really bad - Company policy keeps changing frequently - Provide compensation below market average

3.0
Jul 21, 2015

Once was great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: When I first started working it was great. You got to know everyone in the company including the executives. Everyone was helpful when you had questions. I loved the people I worked with.

Cons

This place is full of nepotism. Many people get hired with no experience over people with experience because they are friends or related to someone else. A lot of husbands and wives work together and the company sponsors the spouses work visa even though they have never worked.

4.0
Jul 5, 2015

Working at eGain

Recommend
CEO approval
Business Outlook

Pros

Very nice people to work with!

Cons

Salary is ridiculous! Really cheap ...

Viewing 100 - 102 of 533 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.