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      eGain

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      eGain reviews

      2.7

      26% would recommend to a friend

      (533 total reviews)

      Ashu Roy

      29% approve of CEO

      17% positive business outlook

      Ratings by demographic groups

      eGain has an employee rating of 2.7 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      533 reviews
      4.0
      Jun 3, 2023

      Wow

      Solution success engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Environment is good. Regular events. Food is good. Good pay.

      Cons

      Some seniors have wrong attitude. Maximum people are selfish. Not pay for weekend shift, so, there is no motivations for employees to work on weekends.

      avatar
      eGain Response
      3y
      Thank you for sharing about your current experience and taking the time to write review! And thank you for all your contributions at eGain. We work to create an inclusive and collaborative culture where all employees are treated respectfully and appreciate your opinion on what can be improved. Please know your voice matters. As we continue to build on this and bring the organization forward, we encourage you to continue to share feedback, with either leaders, your manager, or your local HR team.
      4.0
      Jun 1, 2023

      Great place to work at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good and friendly environment. Provides hybrid option to work from office and home.

      Cons

      No cons to mention here

      avatar
      eGain Response
      3y
      Thank you for sharing your feedback on your experience at eGain! We are pleased that the work environment has been conducive to your success and overall growth. eGain aims for a positive work-life balance for all our employees and appreciate the positive feedback on our hybrid options. Please feel free to share any additional feedback with your local HR team or leadership team in the future.
      1.0
      May 20, 2023

      definitely not for you

      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Few Good people work there

      Cons

      I won't able to list down all of the cons here... - worst work life balance (except couple of projects) - too much politics - micro management - Old technology stack - No proper process in place - company is not doing well business wise (check stock market decline) DON'T GET TRAPPED HERE, You will spoil yourself

      avatar
      eGain Response
      3y
      Thank you for sharing your feedback about your experience at eGain. It is good to hear that you had a nice experience with your colleagues. It is unfortunate to hear that your overall experience with the company was not conducive to your success. A positive work-life balance is important to us, and we hope all our employees feel supported. Please know that your feedback will be addressed and we wish you the best of luck in your future endeavors.
      Viewing 232 - 234 of 533 Reviews
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      ReviewseGain reviews

      Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.