Does eGain pay their employees well?

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at eGain?

25% of eGain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eGain 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 55 reviews)); "Good work / life balance" ((in 32 reviews)); "Great teams to work with across the board" ((in 18 reviews)); "good work environment and people" ((in 16 reviews)); "Some very good managers." ((in 11 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 20 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 9 reviews))

What are employees saying about eGain layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

What are the top reviewed eGain locations?

Sunnyvale , Mountain View , Tampa , San Jose , Chicago , New York , Jersey City , New Brunswick , Detroit , Washington , Minneapolis , Novato , Redwood City , San Mateo , Atlanta

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eGain

eGain reviews

2.6

25% would recommend to a friend

(533 total reviews)

Ashu Roy

29% approve of CEO

17% positive business outlook

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eGain has an employee rating of 2.6 out of 5 stars, based on 533 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eGain employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

533 reviews

4.0

Oct 27, 2014

Freedom of choice, Good working culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working in egain since last 7 years. Office culture is good. One usually has good freedom of choice. If someone wishes to alter his/her job profile within the company, such requests are taken into consideration and worked upon.

Cons

Processes can be strengthened / improved upon to help employees with their work-life balance.

2.0

Jul 15, 2014

IT Sales..well not really!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dont seem to recollect any...

Cons

Cant stop once I start to go-on...

4.0

Jul 12, 2014

Small and interesting company to work for

Software engineer

Recommend

CEO approval

Business Outlook

Pros

small company good people open environment very competitive

Cons

salary is constraint and also the career growth is limited

Viewing 250 - 252 of 533 Reviews

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Jobs at eGain

Software Engineer, II

Analyst I, Solution Success

Senior Customer Success Manager

Principal Software Engineer

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Freedom of choice, Good working culture

IT Sales..well not really!!

Small and interesting company to work for

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