Question 1

Does eGain pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at eGain?

Accepted Answer

25% of eGain employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated eGain 2.3 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at eGain?

Accepted Answer

Software Engineer (49), Sales (22), QA Engineer (16), Technical Support Engineer (12), Senior Software Engineer (10), Software Developer (9), Software Engineer I (8), Solution Success Engineer (7), Application Software Engineer (6), Sales Director (6), Sales Representative (6), Cloud Engineer (5), Cloud Operations Engineer (5), Customer Success Manager (5), Automation Engineer (4)

Question 4

What are the pros of working at eGain according to real employee reviews?

Accepted Answer

"People were good and Talented" ((in 55 reviews)); "Good work / life balance" ((in 32 reviews)); "Great teams to work with across the board" ((in 18 reviews)); "good work environment and people" ((in 16 reviews)); "Some very good managers." ((in 11 reviews))

Question 5

What are the cons of working at eGain according to real employee reviews?

Accepted Answer

"Low salaries and appraisals" ((in 20 reviews)); "Nepotism is also a plague here." ((in 15 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 15 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 9 reviews))

Question 6

What are employees saying about eGain layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain layoffs and their outlook for job security at eGain in 2026.

Question 7

What are the top reviewed eGain locations?

Accepted Answer

Sunnyvale, Mountain View, Tampa, San Jose, Chicago, New York, Jersey City, New Brunswick, Detroit, Washington, Minneapolis, Novato, Redwood City, San Mateo, Atlanta

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CEO doesn't like sales people

fair

Nice ambience at work, though management needs to be be more open, transparent and less meddlesome in operations

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