eGain Software Developer reviews

2.6

36% would recommend to a friend

(58 total reviews)

Ashu Roy

35% approve of CEO

26% positive business outlook

Software Engineer Developer employees have rated eGain with 2.6 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Software Engineer Developer professionals have an average working experience there. eGain is rated 32% below average by Software Engineer Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
1.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

None at all at this place.

Cons

As a software engineer, I found eGain’s engineering culture to be outdated and uninspiring. There’s a lack of trust from management, with constant micromanagement and little room for innovation or autonomy. Engineers are treated like ticket-solvers rather than product contributors. If you want to grow as a developer, this is not the place.

4.0
May 7, 2025

Na

Recommend
CEO approval
Business Outlook

Pros

Good workplace to work in

Cons

No proper management and team divisions

Viewing 4 - 6 of 58 Reviews

Glassdoor has 548 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.