Is eGain a good company to work for as a Software Developer?

Software Developer professionals working at eGain have rated their employer with 2.6 out of 5 stars in 58 Glassdoor reviews. This is a lower than average score with the overall rating of eGain employees being 2.7 out of 5 stars. Search open Software Developer Jobs at eGain now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at eGain .

Does eGain pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at eGain with 2.5 out of 5 stars based on 58 anonymously submitted employee reviews. This is 14.8% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at eGain.

How happy are Software Developer professionals working at eGain?

36% of Software Developer employees at eGain would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Software Developer professionals have also rated eGain with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at eGain?

Software Engineer (49) , Sales (22) , QA Engineer (16) , Technical Support Engineer (12) , Senior Software Engineer (10) , Software Developer (9) , Software Engineer I (8) , Solution Success Engineer (7) , Application Software Engineer (6) , Sales Director (6) , Sales Representative (6) , Cloud Engineer (5) , Cloud Operations Engineer (5) , Customer Success Manager (5) , Automation Engineer (4)

What are the pros of working at eGain according to real employee reviews?

"People were good and Talented" ((in 54 reviews)); "Good work life balance indeed" ((in 31 reviews)); "good work environment and people" ((in 19 reviews)); "Some very good managers." ((in 14 reviews)); "Supportive Team" ((in 13 reviews))

What are the cons of working at eGain according to real employee reviews?

"Low salaries and appraisals" ((in 20 reviews)); "Nepotism is also a plague here." ((in 17 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 17 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 11 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews))

eGain Software Developer reviews

2.6

36% would recommend to a friend

(58 total reviews)

Ashu Roy

35% approve of CEO

26% positive business outlook

Ratings by demographic groups

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Software Engineer Developer employees have rated eGain with 2.6 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Software Engineer Developer professionals have an average working experience there. eGain is rated 32% below average by Software Engineer Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews

3.0

Mar 13, 2025

Great people cursed with bad leadership

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The people you work with at eGain are wonderful. My boss was great, and my team was awesome. No one ever refused to help me with anything. I learned a great deal at this job.

Cons

Salaries are low for the line of work the company does, as are the raises. Management is oftentimes stingy with office expenses. CEO is out of touch with his employees and has the ego of Mark Zuckerberg.

3.0

Mar 10, 2025

Salary Review

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work culture, Nice exposure to technologies

Cons

Less employee benefits, No WFH option

4.0

Feb 8, 2025

Good culture for developer role

Software developer

Recommend

CEO approval

Business Outlook

Pros

Here work is not that stressful like other companies Healthy and understandable culture for developer

Cons

tester team have controlling managers

Viewing 7 - 9 of 58 Reviews

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Jobs at eGain

Principal Software Engineer

Software Engineer, II

eGain

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