eGain Software Engineer II reviews

3.9

Be the first to recommend this company

(4 total reviews)

Ashu Roy

100% approve of CEO

Reviews by job title

4 reviews
3.0
Feb 13, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Travel opportunities if you're in tech support, for rest of the teams you have to ingratiate your manager to get such good opportunities. 2. Good technical exposure, but again totally depends on who you report to. Not all leads and managers are willing to let their subordinates use their own ideologies to do stuff the way they like. 3. Good workplace to start your career, good for freshers.

Cons

1. Some undeserving people are leading the teams (mid and low level management). These leaders are insecure with their own subordinates. Due to this reason, they do not communicate well within the team, they do not give good exposure and are not willing to even listen to the ideas their subordinates come up with. Immaturity level is seen when they put their own subordinates on spot in front of upper management without that person knowing about it just to cover his own mistake. 2. Some Team Leads/Managers are most of the times unreachable or do not wish to communicate with their team which leads to lack of timeliness in the deliverables and increases the chances of rework. 3. No cultural/outdoor events are arranged. Also, no indoor game equipments such as carrom, TT, pool, foosball are made available. 4. No feeling of healthy work environment.

3.0
Apr 30, 2016

Okay sorts company

Recommend
CEO approval
Business Outlook

Pros

Not much micro management Good people Freedom to take technical decisions Managers not much stringent about leaves Work from home option if required

Cons

Upper management really bad at planning Some veterans have grown really comfortable in their positions and aren't challenged at all, hence limited growth Very late with appraisals Compensation not up to industry standards nowadays

Viewing 1 - 3 of 4 Reviews

Glassdoor has 549 eGain reviews submitted anonymously by eGain employees. Read employee reviews and ratings on Glassdoor to decide if eGain is right for you.